Secure Payment Collection
Your AI agent collects payments over the phone—securely, compliantly, and instantly. Get deposits, full payments, and card details without lifting a finger.
Schedule ConsultationHow Phone Payments Work
Secure payment collection in seconds
Customer Calls
Your AI agent answers and discusses the service, then offers to collect payment or deposit
Secure Collection
Customer provides card details through encrypted voice channel or SMS link
Instant Processing
Payment processes immediately through your merchant account
Confirmation Sent
Customer receives receipt via SMS or email, you get payment notification
Supported Payment Methods
Credit & Debit Cards
Visa, Mastercard, American Express, Discover
- Voice or SMS collection
- Tokenized storage
- Recurring billing support
ACH Bank Transfers
Direct bank account payments
- Lower processing fees
- Routing & account number
- Perfect for large invoices
Digital Wallets
Apple Pay, Google Pay, PayPal
- One-tap payments
- SMS payment links
- Mobile-optimized
Why Businesses Trust Us for Payments
Bank-Level Security
PCI-DSS Level 1 compliant with 256-bit encryption. Card data is never stored on our servers—it goes directly to your payment processor.
Collect Deposits Upfront
Reduce no-shows by collecting deposits when customers book. Your AI agent can request 50%, full payment, or any amount you specify.
Instant Payment Processing
Payments process in real-time. Funds hit your account within 1-2 business days, just like any card transaction.
Automatic Receipts
Customers receive instant receipts via SMS or email. All transactions are logged in your dashboard for easy reconciliation.
Recurring Billing
Set up automatic monthly or weekly charges for subscription services, maintenance plans, or installment payments.
Easy Refunds & Adjustments
Process refunds, partial refunds, or adjustments through your payment dashboard. Customers can also call Marlie to request refunds.
Real-World Payment Scenarios
Towing Services
"Customer calls for a tow. Your AI agent quotes the price, collects payment over the phone, and dispatches the truck. Driver arrives knowing the job is already paid for—no awkward payment conversations at the roadside."
- Collect payment before dispatch
- Reduce cash handling risks
- Instant payment confirmation
HVAC & Plumbing
"Homeowner books a furnace repair. Your AI agent collects a $75 service call deposit to secure the appointment. When the job is done, the technician charges the remaining balance on the card already on file."
- Reduce no-shows with deposits
- Card on file for final payment
- Faster job completion
Fishing Charters
"Customer books a half-day charter. Your AI agent collects 50% deposit to hold the date. Two days before the trip, it calls to collect the remaining balance and confirm the reservation."
- Secure bookings with deposits
- Automated balance collection
- Reduce last-minute cancellations
Restaurants & Catering
"Customer orders catering for 50 people. Your AI agent takes the order, collects full payment over the phone, and sends a confirmation with delivery details. Kitchen gets a paid order—no invoicing needed."
- Prepaid large orders
- No payment delays
- Instant order confirmation
Payment Security & FAQ
Is it safe to collect credit card information over the phone?
Absolutely. Marlie uses PCI-DSS Level 1 compliant payment processing with 256-bit encryption. Card data is transmitted directly to your payment processor and never stored on our servers. It's the same security standard used by major banks and payment companies.
What payment processors does it integrate with?
Your AI agent integrates with Stripe, Square, PayPal, Authorize.net, and most major payment gateways. We can also connect to your existing merchant account if you have one. Setup takes about 10 minutes.
Can customers pay without giving card details over the phone?
Yes. Your AI agent can send a secure payment link via SMS or email. Customers click the link and enter their payment information on a secure, mobile-friendly page. Perfect for customers who prefer not to read card numbers aloud.
How quickly do funds reach my account?
Payments process instantly, and funds typically reach your bank account within 1-2 business days—the same timeline as any credit card transaction. ACH bank transfers take 3-5 business days.
Can I set up partial payments or deposits?
Yes. You can configure your AI agent to collect any amount: full payment, 50% deposit, flat fee, or custom percentage. You can also set different rules for different services or customer types.
What if a customer disputes a charge?
All transactions include call recordings, timestamps, and customer confirmation. This documentation helps resolve disputes quickly. Your payment processor handles the chargeback process according to their standard procedures.
Are there any additional fees for payment processing?
We don't charge extra for payment collection—it's included in your service. You'll pay your payment processor's standard transaction fees (typically 2.9% + $0.30 for cards), which you'd pay anyway for any card transaction.
Get Paid Faster, Reduce No-Shows
Stop chasing payments and start collecting them automatically. Your AI agent handles secure payment collection so you can focus on delivering great service.
Schedule Consultation