AI Answering Service for Plumbing & HVAC

Never miss a burst-pipe emergency or urgent repair call. Our AI agents handle scheduling, dispatch, and customer questions 24/7.

Real Results for Home Service Contractors

See how AI scheduling agents are transforming plumbing and HVAC businesses across the country.

100%
Call Answer Rate

Every customer call answered instantly, even during peak hours or after business hours.

65%
Less Admin Time

Reduce time spent on phone calls, scheduling, and appointment confirmations.

$42K+
Additional Annual Revenue

Average revenue increase from capturing after-hours calls and reducing no-shows.

40%
Fewer No-Shows

Automated reminders and confirmations dramatically reduce missed appointments.

4.8/5
Customer Satisfaction

Customers love instant responses and easy scheduling without phone tag.

24/7
True Availability

Handle emergency calls, schedule maintenance, and answer questions around the clock.

How It Works for Your Business

From the first call to job completion, your AI assistant handles the entire customer journey.

1

Customer Calls

AI answers instantly, understands the issue (leak, no heat, AC not working), and asks relevant questions.

2

Smart Scheduling

Checks your availability, books the appointment, and prioritizes emergencies automatically.

3

Automated Reminders

Sends confirmations and reminders to reduce no-shows and keep your schedule full.

4

You Show Up

Focus on the work while AI handles follow-ups, payment reminders, and review requests.

Common Questions from Contractors

Everything you need to know about AI scheduling for plumbing and HVAC businesses.

Can it handle emergency calls differently than regular appointments?

Absolutely. Your AI agent can identify emergency situations (burst pipes, no heat in winter, AC failure in summer) and prioritize them accordingly. It can dispatch you immediately for true emergencies, provide estimated arrival times, and even collect critical information like water shut-off valve locations or system details before you arrive.

Does it understand different types of service calls?

Yes. We train your AI agent on your specific services—whether it's drain cleaning, water heater installation, furnace repair, AC maintenance, or duct cleaning. It asks the right diagnostic questions, provides accurate time estimates, and can even give ballpark pricing for common jobs based on your rates.

Can it integrate with my existing scheduling or dispatch system?

Yes. We can integrate with popular field service management tools like ServiceTitan, Housecall Pro, Jobber, and others. Your AI agent syncs with your existing calendar, updates job status in real-time, and keeps everything in one place. If you use a simple calendar system, that works too.

What if I have multiple technicians or service areas?

No problem. Your AI agent can manage multiple technicians, check individual availability, route calls based on location and expertise, and optimize scheduling to minimize drive time. It can also handle different service areas and let customers know if you serve their location.

Can it collect payment information or deposits?

Yes. Your AI agent can securely collect payment information for deposits (especially useful for larger jobs like HVAC installations), send invoices after service completion, and even process payments through your preferred payment processor. It can also send payment reminders for outstanding invoices.

How does it handle seasonal demand spikes?

Your AI agent scales effortlessly. During busy seasons (AC calls in summer, furnace repairs in winter), it handles unlimited simultaneous calls without getting overwhelmed. It can also adjust messaging about wait times, offer alternative scheduling options, and help you maximize revenue during peak periods without hiring extra office staff.

What about maintenance contracts and recurring customers?

Perfect use case. Your AI agent can recognize returning customers, access their service history, schedule recurring maintenance visits (seasonal HVAC tune-ups, annual inspections), and send proactive reminders when it's time for their next service. It helps you build long-term customer relationships and predictable recurring revenue.

How long does it take to set up?

Most plumbing and HVAC businesses are up and running within 1-2 weeks. We learn about your services, pricing, service areas, and scheduling preferences, then train your AI agent accordingly. You can start with basic call answering and scheduling, then add features like payment processing and CRM integration as you go.

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Let's build a custom AI solution for your plumbing or HVAC business

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