Booking & Dispatch
Turn every call into a booked appointment. Your AI agent schedules jobs directly into your calendar and dispatches crews via SMS—instantly.
Schedule ConsultationHow It Works
From call to confirmed appointment in seconds
Customer Calls
Your AI agent answers instantly and understands what service they need
Check Availability
Syncs with your calendar in real-time to find open slots
Book Appointment
Confirms the booking and adds it directly to your calendar
Dispatch Crew
Sends SMS to your team with job details and customer info
Why Field Service Teams Love It
Direct Calendar Integration
No more back-and-forth. Your AI agent books directly into Google Calendar, Outlook, or your CRM scheduling system.
Smart Scheduling
Automatically considers travel time, job duration, and technician availability to optimize your schedule.
Instant SMS Dispatch
Your crew gets a text with customer name, address, service needed, and appointment time—immediately.
Automatic Rescheduling
Customers can reschedule or cancel through the AI agent, which updates your calendar and notifies your team.
Route Optimization
Suggests appointment times that minimize drive time and maximize jobs per day for your field teams.
Automated Reminders
Sends confirmation and reminder messages to customers, reducing no-shows and last-minute cancellations.
Perfect For Field Service Businesses
Plumbing & HVAC
"Customer calls at 7 PM with a broken water heater. Your AI agent books the earliest available slot tomorrow morning, dispatches the nearest plumber via SMS, and sends the customer a confirmation text—all while you're off the clock."
- Books service calls 24/7
- Assigns jobs based on location and expertise
- Collects property details before arrival
Towing Services
"Stranded driver calls for a tow. Your AI agent gets the location, vehicle details, and dispatches the closest available truck driver with GPS coordinates and customer phone number—in under 60 seconds."
- Instant dispatch to nearest driver
- Collects vehicle and location info
- Updates customer with ETA
Roofing Contractors
"Homeowner needs a roof inspection. Your AI agent checks your crew's schedule, books a 2-hour inspection window, and sends the crew leader the address and photos of the roof damage the customer described."
- Schedules estimates and inspections
- Captures damage details upfront
- Coordinates multi-day projects
Locksmith Services
"Locked-out customer calls at midnight. Your AI agent verifies their location, checks which locksmith is on-call, books the job, and texts the technician with the address and lock type—before the customer hangs up."
- 24/7 dispatch for lockouts
- Collects lock type and access details
- Provides ETA to anxious customers
Frequently Asked Questions
What calendar systems does it integrate with?
Your AI agent integrates with Google Calendar, Microsoft Outlook, Apple Calendar, and most major CRM scheduling systems including ServiceTitan, Housecall Pro, Jobber, and Towbook. We can also work with custom calendar APIs.
Can it handle multiple technicians and crews?
Absolutely. Your AI agent can manage schedules for unlimited technicians, assign jobs based on availability, location, and expertise, and dispatch the right person for each job. You can set rules for who handles what types of calls.
What if a customer needs to reschedule?
Customers can call back and the AI will recognize them, pull up their existing appointment, and help them reschedule to a new time. Your calendar updates automatically and your team gets notified of the change.
How does SMS dispatch work?
When your AI agent books an appointment, it immediately sends a text message to the assigned technician with all job details: customer name, phone number, address, service needed, appointment time, and any special notes. Your team can reply to confirm or request changes.
Can I set booking rules and blackout times?
Yes. You control when appointments can be booked, minimum notice required, buffer time between jobs, service duration estimates, and which days/times are available. Your AI agent respects all your scheduling rules.
What happens if my calendar is full?
Your AI agent will offer the next available time slots and can add customers to a waitlist if they want earlier availability. It can also take their information and let them know you'll call back with alternative options.
Stop Losing Jobs to Voicemail
Every missed call is a customer booking with your competitor. Let your AI agent turn every call into a confirmed appointment—automatically.
Schedule Consultation